Find Your Order

Enter your order number and the email or phone number used at checkout.

Just the number is fine — we'll find the rest.

Use the same email or mobile number you gave when placing the order.

Need help with a return or exchange?

Please submit your request within 48 hours of delivery.

  • Returns are accepted for products received damaged, defective, or different from what was ordered
  • Products must be unused, unopened, and in their original packaging with tags and accessories intact
  • Please keep your order number and clear photos/videos ready when submitting your request
  • The first eligible exchange is free, subject to product availability
  • Used or opened products, personal care and hygiene products, gift cards, and items marked as Final Sale are not eligible for return or exchange

All requests are reviewed by our team before approval.

Need assistance?

Email: woof@tiltingheads.com

Call/WhatsApp: +91 98188 56823

Support: Monday to Saturday, 10 AM to 6 PM IST

Return & exchange policy